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Last week, we began looking at what we can learn about countering social engineering and elicitation from Star Trek.  We based our learning on a scene from Star Trek II: The Wrath of Khan.  We included a short edited clip of...
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I just started reading Robert Cialdini’s new book, Pre-Suasion: A Revolutionary Way to Influence and Persuade.  This book has been on my “to read” list since receiving pre-publication notifications from Dr. Cialdini’s organization, Influence at Work.  I have long been a...
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Have you ever seen the old Star Trek movie,  Star Trek II: The Wrath of Khan.  While I’m not a really huge fan of Star Trek, I do like this movie.  I particularly like Ricardo Montalban as Khan.  He makes a great...
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Most people in the world have at least one characteristic in common.  They do not communicate well.  Good communication skills do not appear to be very common.  Even smart people, for the most part, do not communicate well. Why Smart...
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Last week, we discussed defending yourself against attempts to gain information through social engineering. We particularly looked at two key issues. The first was the impact of growing narcissism in our culture. The second was our vulnerability to flattery. Just...
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Anyone who has read any of my blog posts or received emails from me is familiar with a piece of ancient wisdom that has become a key guide to my approach to communication.  I end each blog post with it...
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In the world today, many of us use social media.  We like to share information about ourselves with friends and acquaintances. It is fun to share our lives with people with whom we might otherwise have limited contact. Cybercriminals, however, see social media...
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There are problems hiding in our thinking patterns, or our cognitive processes.  Theses biases are not easy to spot. Further, we rarely look for them. Worse yet, most people do not realize they exist. But they are there and they...
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I have learned many things during my last decade providing communications training to various clients.  One significant discovery is that everyone can benefit from developing good communication skills.  My students often share stories of how Intelligent Communication techniques were helpful...
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As I continue to rebuild the Intelligent Communication website from the recent crash, I thought I would share a blog article on appreciation that I originally published a couple of months ago.  Given that Thanksgiving is tomorrow, I thought this...
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