Everyone communicates, but not all communicate intelligently. Intelligent Communication (IC) is a simple yet comprehensive approach to interpersonal communication that helps people be quick to hear and slow to speak. This leads to becoming better communicators: achieving better rapport, influencing more persuasively, identifying deception more accurately understanding others and making yourself understood more clearly, teaching more effectively, and negotiating more successfully.

This approach is designed to create better listening, understanding, and talking. Becoming a better communicator requires understanding yourself and others. Further, it requires becoming a better listener (Perception). Becoming a better listener leads to better understanding (Mind+Gut). Improved listening and understanding results in better choices (Will), which, in turn, leads to better communication. Good communicators get things done. They achieve their goals.

---

Subscribe to the FREE Intelligent Communication Blog to receive email notifications for blog posts and updates, including when online courses become available in the Online Training Center.

I am a retired Army lieutenant colonel. I served in the Army for 20 years as an armor and intelligence officer. I completed my career as a deputy brigade commander and the chief of counterintelligence operations for all allied land forces for Phases 1 and 2 of Operation Iraqi Freedom. I completed post-graduate programs from the Army Command and General Staff College and the National Intelligence University. I also hold an MS in forensic psychology. I am a certified Master Practitioner for Psychological Type and have training in mediation, negotiations, and other assessment tools.

Since my retirement from government service, I have been developing and delivering training programs on communication, focusing on the application of communication skills to various aspects of both our personal and professional lives. I have provided training to the intelligence community, military, law enforcement, and the corporate world both in the United States and abroad.

Online Training Courses in Development

• Intelligent Communication Fundamentals: This course provides an introduction to the Intelligent Communication 3.0 model/approach to interpersonal communication and teaches how to apply the approach specifically in both professional and personal contexts.
• Rapport Building: This course teaches academically sound techniques designed to develop rapport, which involves the creation of a sympathetic bond of trust. The establishment of trust is a precursor and essential element of effectively applying influence techniques.
• Personality and Communication: Everyone categorizes others with whom they communicate automatically. This course provides tools to accurately understand people in ways that will enhance abilities to apply the appropriate communication skills to meet specific objectives.
• Elicitation and Counter-elicitation: This course teaches an understanding of the psychological basis for elicitation and various tools to use to collect information from an unwitting source. It includes instruction on how to identify attempts to elicit information and counter-elicitation techniques.
• Influence and Persuasion: This training presents effective influence techniques based on both academic research and practical experience. The course includes a framework for persuasion that takes advantage of the Intelligent Communication approach and Intelligent Personality Typing.
• Narrative Analysis: This course provides instruction on multiple tools, derived from academic research and years of experience, for understanding and detecting deception in others, based on their written and oral communication. This course focuses on verbal indicators of deception.
• Negotiations: This course provides students with tools to enhance their abilities to negotiate in order to obtain a favorable outcome. It includes instruction on how to apply influence techniques in both distributive and interest-based approaches to negotiation.
• Questioning: Intelligent Questioning takes students back to the basics to understand the fundamentals of good questions and apply these fundamentals with other skills in the Intelligent Communication approach.
• Insider Threat Identification and Mitigation: This course shows students how to use Intelligent Communication tools to identify and mitigate insider threats on the Critical Path to Insider Risk. Versions of this course were taught at Black Hat 2017 and 2019.

Some places you find Intelligent Communicators…

United States Army, Navy, Air Force, and Marine Corps

Federal Bureau of Investigation

Department of Homeland Security

Defense Intelligence Agency