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All posts by: rjmarcoz

Earlier this month, I presented a portion of the Institute of Analytic Interviewing’s (IAI) course Insider Threat Hunting — Track, Elicit, Interview, and Mitigate at Black Hat 2019.  Cybersecurity professionals are becoming increasingly aware of the need to develop insider...
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Do businesses really need to develop rapport with their customers and clients?  Won’t the features and benefits of a business’s products sell them, particularly if they speak specifically to the needs of clients? The answer to the latter question is...
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Talking is simple, right? After all, we all have been talking since we were little kids…babies even. We figure we’ve got this skill down. It’s simple. I agree. Talking is simple. Communication, however, is not as simple as many of...
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While I generally focus on communication topics, leadership has also been an important area of study for me.  Having mentored many young officers and noncommissioned officers during my military career and trained even more leaders since leaving the Army, I...
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How do you feel about public speaking? Do you feel any communication anxiety?  Some surveys have indicated that people may fear speaking in front of a crowd more than anything. In the YouTube clip below, Jerry Seinfeld comments about how...
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Good leadership requires good communication.  That is something with which all leaders will agree.  Many leaders will also agree that communication can often be quite frustrating.  Getting accurate and timely information from subordinate teams and staffs is possibly the most...
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Recently returned from presenting training on insider threat at Black Hat, the idea of insider threats is on my mind. Couple that together with a few of my other favorite topics: communication and training…I thought about this idea of increasing...
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Yesterday, the Institute for Analytic Interviewing (IAI) finished the Insider Threat Mitigation and Countermeasures training program at Black Hat 2017.  I was pleased to be invited by IAI to provide a portion of this training program.  I provided Intelligent Communication training designed...
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You are about to enter an important meeting.  The business has been losing money for the past several quarters.  Some of the company leaders are clamoring to sell off the company before all is lost.  Others think the company could turn...
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It has been estimated that only 5 percent of people in the world are innovators. That means that the vast majority of the world, 95%, are imitators. This understanding of people provides some very powerful opportunities to influence. We can...
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