Intelligent Communication

Four Key Communication Concepts for Leaders

Good leadership requires good communication.  That is something with which all leaders will agree.  Many leaders will also agree that communication can often be quite frustrating.  Getting accurate and timely information from subordinate teams and staffs is possibly the most frustrating.  What can leaders do to improve this flow of communication?  Let me suggest four …

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Confidentiality Agreements and Insider Threat Awareness

Recently returned from presenting training on insider threat at Black Hat, the idea of insider threats is on my mind. Couple that together with a few of my other favorite topics: communication and training…I thought about this idea of increasing insider threat awareness. Confidentiality Agreements Does your company or organization have one? How do you …

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Intelligent Communication, Insider Threat, and Black Hat 2017

Yesterday, the Institute for Analytic Interviewing (IAI) finished the Insider Threat Mitigation and Countermeasures training program at Black Hat 2017.  I was pleased to be invited by IAI to provide a portion of this training program.  I provided Intelligent Communication training designed to help these cyber security professionals use communication skills to enhance their insider threat security …

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The Key That Unlocks Successful Mediation, Negotiation, and Other Communication

You are about to enter an important meeting.  The business has been losing money for the past several quarters.  Some of the company leaders are clamoring to sell off the company before all is lost.  Others think the company could turn it around with a change of direction and focus.  You tend to side with this …

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The Ins and Outs of Social Proof as an Influence Technique

It has been estimated that only 5 percent of people in the world are innovators. That means that the vast majority of the world, 95%, are imitators. This understanding of people provides some very powerful opportunities to influence. We can increase our influence with others by giving them something to imitate. Social Proof In his …

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Take the First Step to Counter Elicitation Attempts

In recent weeks, I have been sharing some information about social engineering and elicitation.  I introduced the idea that you might be a target of business intelligence collectors and social engineers.  Business Intelligence is a $300 billion industry.  Of course, it is not necessarily an industry you want to be a part of.  This is …

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Don't Be a Target for Business Intelligence Collectors

Recently, I have been sharing some articles about social engineering and elicitation.  I thought I would continue that by sharing some ideas on avoiding being a target for information and intelligence collectors. Priority Intelligence Requirements (PIR)…all nations have them.  They may not call them by this name, but they have them.  All nations collect intelligence. …

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Using Intelligent Communication to Mitigate Insider Threat

Even prior to Sun Tzu penned his “Art of War,” nations and their armies have been using counterintelligence methods to defend themselves from both outside and inside threats.  The technology has changed greatly through the years, but the people who operate that technology haven’t changed that much.  Insider threats include a human component.  In a recent survey …

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