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Posts filed under: Intelligent Communication

A post I originally wrote 6 years ago. Today is Veterans Day and there are many various programs and goings-on to salute our nations’ veterans, including television programs and free meals offered by many restaurants around the country.  As a...
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Last time I wrote about training being an application of communication, making the Intelligent Communication model an invaluable tool.  One aspect of that model is identifying and pursuing a goal for training. I suggested that the ultimate goal of training...
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As I have been developing and providing training in communication skills over the past decade, I have continuously discovered that so many things we do are primarily applications of communication skills.   For the past two years, I have been...
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Earlier this month, I presented a portion of the Institute of Analytic Interviewing’s (IAI) course Insider Threat Hunting — Track, Elicit, Interview, and Mitigate at Black Hat 2019.  Cybersecurity professionals are becoming increasingly aware of the need to develop insider...
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Do businesses really need to develop rapport with their customers and clients?  Won’t the features and benefits of a business’s products sell them, particularly if they speak specifically to the needs of clients? The answer to the latter question is...
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Talking is simple, right? After all, we all have been talking since we were little kids…babies even. We figure we’ve got this skill down. It’s simple. I agree. Talking is simple. Communication, however, is not as simple as many of...
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While I generally focus on communication topics, leadership has also been an important area of study for me.  Having mentored many young officers and noncommissioned officers during my military career and trained even more leaders since leaving the Army, I...
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How do you feel about public speaking? Do you feel any communication anxiety?  Some surveys have indicated that people may fear speaking in front of a crowd more than anything. In the YouTube clip below, Jerry Seinfeld comments about how...
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Good leadership requires good communication.  That is something with which all leaders will agree.  Many leaders will also agree that communication can often be quite frustrating.  Getting accurate and timely information from subordinate teams and staffs is possibly the most...
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Recently returned from presenting training on insider threat at Black Hat, the idea of insider threats is on my mind. Couple that together with a few of my other favorite topics: communication and training…I thought about this idea of increasing...
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